Help centre
Answers to the most common questions about Peilaro.
- Waiting list, early access and subscriptionPeilaro starts on 1 April 2027. Until then you put your organisation on the waiting list; early access is by invitation.
- Access reviewsCheck at set times who has access to each system, keep the evidence and get a reminder for the next review.
- Alerts in Microsoft TeamsGet the reminders about checks, internal audits and findings in a Teams channel as well.
- Asset registerKeep your information, systems and other assets with their owner, classification and the risks that concern them.
- Access for your auditorGive an auditor read-only access to one or more standards for a limited time, with the proof they need on audit day.
- Awareness and communicationAsk your colleagues to read a message, check it with a short quiz, and keep a communication plan.
- Cancelling your subscriptionGo to Subscription in the menu under your name and choose Cancel subscription.
- Certificates and auditsKeep your certificates, surveillance audits and recertification in view, with reminders and a list of what to have ready.
- Complaints and customer feedbackKeep what customers tell you, how you handled it, and raise a nonconformity from a complaint in one click.
- Compliance per chapterSee per chapter of the standard how far you are, with evidence and open items.
- Context and interested partiesKeep the issues around your organisation and the parties with a stake in it, and review them once a year.
- Describing how you complyWrite per clause how your organisation complies, once for every standard.
- The document libraryWrite a document such as a SWOT or a policy once, link it as implementation or proof to every clause it covers, and keep its versions, approval and review date.
- Emergency drillsPractise your emergency scenarios, record how it went and turn the lessons into an improvement.
- Environmental aspects and impactsNote what your activities do to the environment, score how serious it is and link the legal requirements that apply.
- Evidence and the annual planPlan recurring checks per clause, get a reminder and record the evidence with a file.
- Send evidence by emailMail the clause number in the subject and the attachments become evidence for that clause.
- Downloading or deleting your dataUnder General you download all your data and close your account.
- Extra standardsAdd a standard beyond your plan for a fixed amount per standard, from your next payment.
- Findings in Microsoft PlannerGive findings a task in Microsoft Planner, and close them there.
- FindingsKeep non-conformities, incidents and improvements with an owner, a deadline and a closing note.
- Getting startedJoin the waiting list, choose your standards and invite your colleagues.
- Importing your management systemBring the clause texts, evidence, risks and objectives of your current system along.
- Internal audit programmePlan internal audits over three years so every clause gets its turn, audit with a checklist and turn what you find into findings.
- Legal requirements and compliance checksKeep the laws and permits that apply to you, check compliance at set times and raise a nonconformity when you do not comply.
- Management reviewHold the management review with an agenda Peilaro fills from your data, record the minutes and turn decisions into actions.
- Members and rolesInvite colleagues, give them a role and require two-step login.
- New editions of a standardSee what changed in a new edition, which of your clauses to look at again, and how long your current certificate stays valid.
- Objectives and KPIsSet objectives, such as your CO2 goals, and keep a simple history of measurements.
- Read-only and removalWhat happens when your organisation no longer has free access or a plan.
- Reminders and the weekly summaryWhich emails Peilaro sends about checks, findings and your week, and how to switch the summary off.
- RisksScore chance and impact at the start, now and as a goal, and link risks to clauses.
- Linking SharePoint and OneDrive documents as proofShow a document from SharePoint or OneDrive as proof for a clause, and see when a link stops working.
- Sign in with Microsoft Entra IDLink your organisation to its Microsoft tenant, so colleagues sign in with their work account.
- Statement of ApplicabilityThe controls of ISO 27001 Annex A with their applicability, reason and basis, as PDF or CSV.
- Supplier evaluationKeep your suppliers, score them on quality, delivery and communication, and get a reminder for the next evaluation.
- Word and PDF downloadsDownload a clause, a chapter or a whole standard as a Word document or a PDF, for your auditor or your own files.
Not found what you need? Email info@peilaro.nl.