Awareness and communication

Clause 7.3 asks that people know the policy, their part in the management system and what happens when it is not followed. Clause 7.4 asks you to decide what you communicate, to whom, when and how. Under Awareness you keep both.

Campaigns

Owners and admins start a campaign: a title, a message written in the editor, a date by which everyone should have read it and, if you like, a short quiz of up to ten questions. For each question you give the options and choose the right answer, and you set the pass mark as the share of answers that must be right.

Every member then sees the campaign under To read on the dashboard. They open it, read the message and answer the questions, or confirm they have read it when there is no quiz. Below the pass mark they can read it again and try once more. Three days before the date, members who have not completed it get one reminder by mail.

Owners and admins see per member the number of attempts, the score and when they completed it. When the campaign is done, choose Close and keep as evidence. The figures, such as 12 of 14 completed, are then kept as evidence on clause 7.3, and members can no longer complete it.

Communication plan

The communication plan is a simple list. Each line says what you communicate, to whom, how often, through which channel, who is responsible and for which standards it matters. Every member can add and change lines.

Clauses 7.3 and 7.4 link straight to the campaigns and the plan and show how many entries they hold.