The corrective action plan after an audit

When the certification body raises nonconformities during an audit, it usually asks for a corrective action plan within a few weeks. Peilaro builds that plan for you from the findings of the audit.

Record the findings first: link each finding to the audit, or import the audit report. Every nonconformity of the audit then appears in the plan. Observations and opportunities for improvement are counted, but are not part of the plan.

Open the plan through Action plans on the Certificates page. Fill in when the plan is due at the certification body and who sends it. Peilaro reminds that person before the due date, and again when it passes. Once you have sent the plan, fill in the day you sent it and the reminders stop.

Per nonconformity the plan shows the owner and the deadline of the finding, and what you recorded in its corrective action: the root cause, the action and how you checked that the action worked. Choose Work on it to answer the next step and attach proof. The owner of a finding is reminded of its deadline as well.

Download the plan as Word or PDF to send it to the certification body. The overview of action plans shows for every audit how many corrective actions are complete, and which plans are overdue.